Quoted directly from the STM website, functional limitations that justify the use of Paratransit services may involve an:
- inability to walk 400 metres on level ground
- inability to climb up a 35 cm step without support, or the inability to climb down such a step without support
- inability to carry out an entire commute with regular public transit
- inability to perceive time or orient oneself in a given environment
- inability to communicate verbally or through gestures, in association with another significant disability
- inability to control situations or behaviors that could be detrimental to one’s safety or the safety of others
